Presentations
I have presented talks at the STC Summit, tcworld, WritersUA, IEEE ProComm, CIDM (Content Management Strategies/DITA North America), Council for Programs in Technical and Scientific Communication (CPTSC), and LavaCon on many topics, including GitHub, presentation skills, responsive design, embedded help, tools and technologies, user assistance design, single sourcing, wikis, social media, agile, and convergence technical communication. If you would like me to speak at your event, please contact me.
Upcoming Presentations:
Strategies for Interviewing Subject Matter Experts (SMEs)
tcworld conference, Stuttgart, Germany
November 5-7, 2024
Past Presentations:
Presentation Skills Training Camp (workshop)
Interviewing SMEs Effectively (workshop)
Interviewing SMEs (panelist)
Soft Skills: The Not-So-Technical Side of Tech Comm (panelist)
STC Technical Communication Summit, Minneapolis, MN
May 17-19, 2024
STC Platinum Anniversary Colloquy
Interviewing SMEs Effectively
STC Technical Communication Summit, Atlanta, GA
May 14-17, 2023
Minimalism in Theory and Practice
February 21-22, 2023
Minimalism in Theory and Practice
Interviewing SMEs Effectively
tcworld conference, Stuttgart, Germany
November 8-10, 2022
Minimalism in Theory and Practice
STC Technical Communication Summit, Rosemont, IL
May 16-18, 2022
Minimalism in Theory and Practice (with Dr. John Carroll)
25 Tips for Successful Virtual and Live Presentations
tcworld conference, Stuttgart, Germany (Virtual)
November 8-19, 2021
Tips and Tricks for Interviewing SMEs ("Quick Bites" session)
UX Writers Conference (Virtual)
October 5-6, 2021
Three Steps to Successful SME Interviews
STC Central NY Chapter (Virtual)
July 20, 2021
Minimalism at 30 (with Dr. John Carroll)
Three Steps to Successful SME Interviews
STC Summit, (Virtual)
June 5-9, 2021
Minimalism at 30 (with Dr. John Carroll)
tcworld conference, Stuttgart, Germany (Virtual)
November 4, 2020
Will Artificial Intelligence Change Tech Comm?
The Art of the Interview
Your Future Career with Tools and Technology: Tools and Technology Panel Discussion (Panelist)
STC Technical Communication Summit, (Virtual)
May 15-18, 2020
25 Tips for Successful Presentations
Efficiently Interviewing SMEs
Improving the Findability of User Assistance with AI (in the World Usability Day "Arena")
tcworld conference, Stuttgart, Germany
November 12-14, 2019
Will Artificial Intelligence Change Tech Comm?
STC Conduit, Philadelphia, PA
April 6, 2019
Will Artificial Intelligence Change Tech Comm?
and
Tutorial: Collaborating and Contributing in GitHub for Technical Communicators
tcworld conference, Stuttgart, Germany
November 13-15, 2018
Will Artificial Intelligence Change Tech Comm?
and
Panel: Women in Tech Comm (panelist)
STC Technical Communication Summit
May 20-23, 2018
Workshop: Presentation Skills Training Camp
Tutorial: Collaborating and Contributing in GitHub for Technical Communicators
Panel: Technical Communication ... What's Now, What's New, What's Next? (co-moderator)
tcworld conference, Stuttgart, Germany
October 24-26, 2017
Presentation Skills Mini-Bootcamp
Society for Technical Communication Live Web Seminar
May 24, 2017
Workshop: Collaborating and Contributing in GitHub for Technical Communicators
Society for Technical Communication TechComm Summit, Washington, DC
May 7-10, 2017
GitHub Workflows for Technical Communicators
STC Conduit, Philadelphia, PA
April 1, 2017
Also:
STC North Texas Lone Star Chapter webinar
June 27, 2017
Society for Technical Communication Live Web Seminar
January 11, 2017
Workshop: Presentation Skills Training Camp
Talk: Collaboration Tools for Technical Communicators
tcworld conference, Stuttgart, Germany
November 8-10, 2016
Collaborating in GitHub
IEEE ProComm 2016, Austin, TX
October 2-5, 2016
Workshop: GitHub Documentation Workflows
TC Summer Camp, Fairfax,VA
July 30, 2016
Collaborating in GitHub
Society for Technical Communication TechComm Summit, Anaheim, CA
May 15-18, 2016
Also:
STC Rocky Mountain Chapter meeting, Denver, CO
April 20, 2016
Collaborating in GitHub and Interviewing SMEs: Preparing, Conducting, and Polishing
tcworld conference, Stuttgart, Germany
November 10-12, 2015
Collaborating in GitHub and Interviewing SMEs
WritersUA Central, Chicago, IL
October 20-21, 2015
Developing and Delivering Sample Projects as User Assistance
Society for Technical Communication TechComm Summit
June 21-24, 2015
Columbus, Ohio
Flexible Content: an Introduction to Responsive Design (slides)
Developing and Delivering Sample Projects as User Assistance (slides)
All About Outputs – Tips, Tricks, and Context (panelist w/Tony Self, Scott Prentice, and Alan Houser)
tcworld conference, Stuttgart, Germany
November 11-13, 2014
Information Everywhere: Flexible Content with Responsive Design
STC Mid-Atlantic Conference, Philadelphia, PA, March 22, 2014
STC Washington, DC - Baltimore Chapter, April 7, 2014
STC New York Metro Chapter, April 29, 2014
STC Technical Communication Summit, Phoenix, AZ, May 19, 2014
Multi-Screen Support with Responsive Design
WritersUA West, Palm Springs, CA, March 5, 2014
Building Relationships with Industry and Non-Profits
(Panelist w/Hillary Hart, Alan Houser, and Liz Pohland)
Council for Programs in Technical and Scientific Communication (CPTSC), Cincinnati, OH, Oct. 10-12, 2013
Best Practices for Single-Sourcing Help on Mobile Devices
WritersUA East, Newport, RI, Oct. 27-29, 2013
Information Everywhere: Flexible Content with Responsive Design
Tips, Tricks, and Advice for Developing Content (Moderator/Panelist w/Leah Guren, Tony Self, and Alan Houser)
tcworld conference, Wiesbaden, Germany, Nov 6-8, 2013
User Assistance, Tech Comm, and Learning (Moderator/Panelist w/Saul Carliner, Kevin Siegel, and Matt Sullivan)
Society for Technical Communication TechComm Summit, Atlanta, GA, May 5-8, 2013
Practical Tips for Single-Sourcing to Mobile and EPUB
Beyond the Aphorisms: All Leadership is Not Created Equal
STC Rochester Spectrum Conference, March 22, 2013
Practical Tips for Single-Sourcing to Mobile and EPUB
STC Mid-Atlantic Conference, March 8, 2013
Adding Useful Interactivity to Online Help
Best Practices for Mobile Outputs
Developing and Delivering Robust Sample Projects as User Assistance
The Strategic Technical Communicator (panel with Sarah O'Keefe, moderator; Tony Self, and Marijana Prusina)
tcworld conference, Wiesbaden, Germany, October 23-25, 2012
Five+ Ways to Add Interactivity to Online Help
Society for Technical Communication TechComm Summit, Chicago, IL, May 20-23, 2012
Ask the Experts panel with Sarah O'Keefe and Tony Self
Scriptorium webcast April 17, 2012
Structuring a Help Project
Working with Subject Matter Experts
Peer Showcase "Developing and Delivering Robust Sample Projects as User Assistance"
WritersUA, Memphis, TN, March 11-14, 2012
Five+ Ways to Add Interactivity to Online Help
STC Mid-Atlantic Conference, Philadelphia, PA, March 9, 2012
STC Washington DC-Metro Baltimore Chapter Awards Banquet, Washington, DC, March 21, 2012
Content Management with Microsoft SharePoint 2010
STC Live Web Seminar, February 22, 2012
Double Trouble: Adding Developer Docs to Your Deliverables (with Mary Connor)
LavaCon, Austin, TX, November 15, 2011
How Microsoft SharePoint Gives You a Realistic Approach to Content Management
Have a Question about Technical Communication? Ask the Experts (Moderator and Panelist; Panelists: Mark Clifford, Sarah O'Keefe and Scott Prentice)
tcworld conference, Wiesbaden, Germany, October 18-20, 2011
Have a Tech Comm Question? Ask the Experts! (Moderator and Panelist;Panelists: Alan Houser, John Hedtke, Joe Welinske)
Practical Embedded Help (Project Showcase)
Software Craftsmanship: What Can We Learn from It? (Lightning Talk)
STC Technical Communications Summit, May 15-18, 2011, Sacramento, CA
Agile Changes Everything: How we changed our process, tools, and team to automate for Agile (with Mary Connor)
Content Management Strategies/DITA North America (CIDM), April 5, 2011, Baltimore, MD
A Realistic Approach to Content Management with Microsoft SharePoint
STC Washington, DC Chapter meeting, April 7, 2011, Washington, DC
STC Rochester Spectrum Conference, April 1, 2011, Rochester, NY
STC Mid-Atlantic Technical Communication Conference, March 26, 2011, Philadelphia, PA
STC Lone Star Chapter Meeting, March 17, 2011, Dallas, TX
STC Houston Chapter Meeting, February 9, 2011, Houston, TX
Creating API/SDK Reference Documentation with Doc-To-Help and Microsoft Sandcastle
WritersUA Conference, March 16, 2011, Long Beach, CA
Improving Software Usability with Embedded User Assistance
Getting Your Software Documentation Project Off the Ground Running
Using SharePoint as a Content Management System
Practical Conference on Technical Communication (PCOC) October 7-9, 2010, Nashville, TN
A Short History and the Future of Embedded User Assistance (with Tony Self)
Google Wave for Technical Communicators (workshop)
Agile and Technical Communication
Welcome to the Future of Help: the Microsoft Help Viewer!
tcworld conference, November 3-5, 2010, Wiesbaden, Germany
User Assistance Trends Panel: Key Future Directions (Closing keynote panel with Rhonda Bracey, Leah Guren, Theresa Goetz)
"Speed Sketching" A Software Documentation Project
WritersUA Conference March 2010, Seattle, Washington
Getting Your Documentation Project Off the Ground Running
Designing for Collaboration: Managing Projects with a Wiki (with Stewart Mader, author of Wikipatterns)
STC's 57th Annual Conference, May 2010, Dallas, TX
Improving Software Usability with Embedded User Assistance
Logically Integrating Web 2.0 into Your User Assistance
tcworld Conference 2009, Wiesbaden, Germany, November 4, 2009 (Also published in conference proceedings)
Designing and Implementing Embedded, Dynamic User Assistance
LavaCon Conference, New Orleans, Louisiana, October 27, 2009
Designing and Implementing Embedded Help
Society for Technical Communication Live Web Seminar, July 15, 2009
Embedding Dynamically Updated Help into the User Interface Using a Dedicated Help Pane and Custom Control
WritersUA Conference, Seattle, Washington, April 1, 2009
All-Around User Assistance: Delivering Information Layers
Using Journalistic Principles to Improve User Assistance
DocTrain West 2009, Palm Springs, CA, March, 2009
Analyzing User Assistance Deliverables: Developing Your Optimum Documentation Library (Workshop)
Using Journalistic Principles to Improve User Assistance
tcworld Conference 2008, Wiesbaden, Germany, November 5, 2008 (Also published in conference proceedings)
All-Around User Assistance: Delivering Layers of Information Efficiently
DocTrain East, Burlington, Massachusetts, October 30, 2008
Analyzing Your Deliverables: Developing the Optimal Documentation Library (Workshop)
DocTrain Life Sciences, Indianapolis, IN, June 26, 2008
Documentation Planning and Library Design in a Web 2.0 World
DocTrain West, Vancouver, Canada, May 7, 2008
Wikis: Fast and Furious Knowledge Management
LavaCon, New Orleans, LA, October 29, 2007
Cool Tools for Tech Writers for $100 or Less
STC 54th Annual Conference, Minneapolis, MN, May 13-16, 2007 (also presented at more than 10 STC chapter/SIG meetings in 2007-2008; an STC webinar in July 2008)
Lessons in Learning: Progressions of the Instructional Design and Learning Community
STC 54th Annual Conference, Minneapolis, MN, May 13-16, 2007
Wikis and Knowledge Management
WritersUA 15th Annual Conference, Long Beach, CA, March 27, 2007 (also presented at four STC chapter meetings in 2007-2008; an STC webinar in August 2008)
Wikis for Knowledge Management
Pittsburgh Regional Knowledge Management Consortium Meeting, September 20, 2006
Communicating with Your Membership
STC 53rd Annual Conference Leadership Day, Las Vegas, Nevada, May 7, 2006
Practical Tips for Single-Sourcing
WritersUA 14th Annual Conference, Palm Springs, CA, April 12, 2006
Planning, Executing, and Surviving an STC Regional Conference
Society for Technical Communication 52nd Annual Conference Leadership Day, Seattle, Washington, May 8, 2005
Developing a One-Stop "Answer Station" Website
WritersUA 13th Annual Conference, Las Vegas, NV, March 22, 2005
Constructing a One-Stop "Answer Station" for Software Users
Society for Technical Communication 51st Annual Conference, Baltimore, MD, May 10, 2004 (Paper published in the Conference Proceedings)
Dynamic Help in Microsoft Visual Studio.NET - Its functionality and the XML under the hood
STC 50th Annual Conference "Bleeding Edge", Dallas, Texas, May 20, 2003